Connecting your portfolio and delivery tools: how ConnectALL works in ValueOps
ConnectALL is the integration layer in ValueOps by Broadcom. It keeps work and data in sync between the tools delivery teams use every day and the planning tools leaders use to make decisions. Teams keep working in tools like Jira and ServiceNow, and the portfolio view reflects what's actually happening, without anyone copying updates between systems.
When portfolio and delivery tools don't talk
Most organizations plan in one place and deliver in many. The PMO builds the portfolio in Clarity, development teams work in Jira, and service teams work in ServiceNow. Nobody wants to give up their tool, and that's reasonable. The trouble is what happens between them:
- Status gets copied by hand, so the portfolio view is only as current as the last person who updated it.
- The same work is entered twice, and the two versions drift apart.
- Several Jira instances, each set up differently, make it hard to see work across teams or roll it up to the investments it supports.
- Point-to-point scripts built years ago break when either tool is upgraded, and the person who wrote them has moved on.
Leaders end up making funding and capacity decisions on out-of-date data. Integration closes that gap without forcing everyone onto one platform.
How ConnectALL works in ValueOps
ValueOps covers portfolio and investment management in Clarity, enterprise agile planning in Rally, and measurement in Insights. ConnectALL connects all of it to the rest of your toolchain.
- Pre-built adapters for common tools, including Jira, ServiceNow, Azure DevOps, GitHub, and Tosca, plus a universal adapter for homegrown and less common systems.
- Two-way sync where you need it, and one-way where you don't, mapped field by field.
- Event-driven or scheduled updates, so changes move as they happen or on a timetable you set.
- Rules about what moves where, such as keeping budget figures or personal data out of tools that shouldn't have them.
ConnectALL is powered by Vaia, the AI capability across ValueOps. One example is an optional step that sends synced data to an AI model of your choice to check its quality, such as whether a story meets your definition of ready.
Common ConnectALL integrations
These are the setups we're asked about most:
- Jira and Clarity. Clarity features or tasks sync to Jira epics and stories, progress flows back, and Jira work logs can feed Clarity timesheets. Our step-by-step guide shows how to connect Clarity and Jira in about 15 minutes.
- ServiceNow and Jira. Incidents, problems, and requests that need development work become Jira issues automatically, and updates flow back to ServiceNow, so service and development teams aren't retyping the same details.
- Rally and Jira. Teams on different agile tools stay visible in one plan. See how Rally works alongside Jira.
- Jira and test tools. Test results and defects connect to the stories they belong to, for example with Tricentis Tosca.
- Infrastructure data and Clarity. A VMware vSphere adapter brings virtual machine, host, cluster, and utilization data into Clarity in one direction.
What to decide before you integrate
The tools connect quickly. The decisions behind them take longer, and they're what make an integration last.
- What to connect first. Start with the sync that removes the most manual work, then build out.
- Which system owns which data. Pick one source of truth for each type of record, so two tools aren't editing the same thing.
- How consistent your source data is. If every Jira instance names projects differently, settle on a common structure before you map it to Clarity.
- What shouldn't move. Agree with security and finance on the data that stays put.
- Who maintains it. Tools get upgraded and processes change. Someone needs to own the integration after go-live.
How Virelli helps
We sell and implement ConnectALL. We also build custom integrations when ConnectALL isn't the right fit, such as bringing non-labor actuals from Oracle Financials into Clarity for an energy company. We start with what you need connected and why, recommend the right approach, then configure, test, and roll it out. After go-live, our managed services team can keep your integrations running through upgrades and changes. Learn more about our integration and migration services.
ConnectALL FAQ
What is ConnectALL?
ConnectALL is the integration layer in ValueOps by Broadcom. It syncs work and data between delivery tools and portfolio tools, so leaders get a current view of all the work without manual updates. Teams keep working in the tools they already know, such as Jira and ServiceNow.
What tools does ConnectALL integrate with?
ConnectALL has pre-built adapters for widely used tools, including Jira, ServiceNow, Azure DevOps, GitHub, Rally, Clarity, and Tosca. A universal adapter connects homegrown or less common systems. Ask us whether a specific tool is supported.
Can ConnectALL integrate ServiceNow and Jira?
Yes. ConnectALL has adapters for both, so incidents, problems, or requests that need development work can create or update Jira issues, and changes can sync back to ServiceNow. Field mapping controls which details move and in which direction, so each team keeps working in its own tool.
How is ConnectALL different from point-to-point integrations?
Point-to-point integrations connect two tools with custom code, and each new connection adds another script to maintain. ConnectALL manages integrations in one place, with field mapping, sync rules, and data controls set up through configuration instead of code. That makes integrations easier to change when tools are upgraded or processes shift.
Plan your integrations
Tell us which tools your teams use and where the manual work is. We'll recommend what to connect first and the right way to do it.
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